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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was very simple to use as a first timer and waiting to see how the electronic transfer goes.
Very easy to use. Was on my email quickly. Got it back to my email inbox in timely matter
I didn't have to wait long to receive my tickets. I'm very satisfied with the process of receiving my tickets.
All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you.
I have been after you and the tickets despite the confirmation were never sent!
Quick on purchasing tickets, received confirmation email quickly
This is stupid and deceiving. I clicked on a link to confirm I'd received an email and then I have to feel out this stupid survey? Get stuffed!
I made mistake and scheduled wrong date they can not help refund my money
The experience was overall not bad. My biggest issue was navigating the website to purchase the tickets felt complicated.
Price was outrageous. I wish I had taken more time to purchase tickets. I would have only paid about 1/3 of the price if I had purchased through any other vendor.
No cancellation or refund option was given.
I purchased the tickets over a week ago and was charged for it but still haven't received them. Says it could be up till the day of the show. Not a fan. I should get them when I pay for them.
Always easy to obtain seats for desired events with great prices
Great response...the fastest I had ever ordered and received tickets.thanks so much.
It was easy to find the tickets I wanted for a specific event. The tickets were more expensive then competitors websites however they had better seats avail. The kicker was the service charge for 125$ per ticket. I didn't realize till it was too late and I pressed 'buy tickets'. I think that is outrageous.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members