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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The site made it seem like I was buying these tickets from AXS, it was only after I realized that the tickets were not available till right before the show when I realized I was tricked. I'm not comfortable waiting till the day before the show to receive my tickets.
Fun! And the tickets were super easy to obtain! Totally would use again
Buying tickets on line is not an "experience". It worked which it should. No big deal.
Quick process and clear instructions, expensive but I guess it was the event
Easy as pie! Easy to navigate & I would use this site again. Ya
It was. Easy to find the seating area. Once I had made the purchase of my tickets, I only received confirmation two days later. Please send confirmations on the day of purchase. Thank you
The buying process was very easy and the website was easy to navigate, thank you!
I can't easily crwate an app to give me the tickets I bought. Is there any other way to get my tickets delivered?
I expected to pay a fee but not one that was $130- nearly the cost of one ticket! I will not be using this service again because they did not itemize their fees before purchase.
Too high fees! And too much other advertising for no related discounts!
Easy to use and efficient. No problems. Also prices and seating charts were very clear.
Purchase was easy completed quickly very good experience. Also purchased the insurance in case the game is rained out. I will be able to get my money back. Thank you.
Big $$$ on service fees! Delivery fee for electronic tickets?!?!?
I haven't received my parking ticket which is making me doubt this website
It was easy to deal with your company. It was a positive experience!
Why are you asking me to "confirm" my purchase when what you are really trying to do is to get me to is answer this customer satisfaction survey. That tells me you really didn't need me to do this!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members