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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Not sure yet, still do not have tickets nor do I know how they are going to be delivered…
Good website, easy to navigate. I will use this site again in future.
We purchased tickets and the night of the event the tickets were actually not good.
My experience was great. Employee was very nice & understanding.
Ticket transfer hastened within minutes and added to my Ticketmaster account.
Purchased tickets in a timely fashion with no annoying delays. Received confirmation quickly
Still waiting to make sure I actually have tickets and they are what I paid for
It was very easy to use, quick and efficient. It was also organized
Last minute purchase so I was glad tickets were available. Did not realize I was not buying directly from the venue or ticket master. I missed the print due to my hurry. Very glad everything was valid and immediate for ticket transfer. Was very easy.
This is a scam ticket prices listed is not what I was charged. Charged 3x what you can buy for on another site. I tried to cancel and get a refund but was told only option was to sell again. Horrible experience will never buy from here again.
Didn't know what to expect when I first did this So my god was up but two Days later I got confirmation of the Two seats I purchased every Thing is good!
Good the previous time. As I recall, which I don't very well, it was pretty good.
Misleading website with terrible reviews. Kinda hard to believe I will get the tickets. Can't cancel, seems shady
Good overall. You charge way to much in service fees. My tickets were 160 each and I bought two tickets and paid almost 600 dollars because of service fees.
I wish I could see each specific seat and not just a letter of a row
It's hard to give a review when my event hasn't happened yet.
$20 per ticket service charge. Not sure why it's necessary.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members