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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had great service ordering the tickets. No issues to discuss
I don't like that we have to pay for insurance in the case of bad weather...
Extremely over priced. Was not given the option for refund customer service extremely rude.
Overall good experience in selection and payment. I do wish they should the fees ahead of the purchase.
Not good did receive confirmation email
Wish I would have got my tickets for how much it cost
It was accurate and I would like to thank ticketmaster for their support.
I'm canadian, buying from another canadian guy. The tickets are for an event in Canada. Why would the transaction be in US?
Did what is suppose to happen. It did take a few hours for my ticket to register and I think it was more expensive than going through ticket master, but I cannot confirm that last bit of information
It was terrible. I will be more careful next time I order tickets to be sure not to get them from here! I dont appreciate that I had to download ANOTHER APP on my phone just to get my tickets! Ticketmasters fees are not as much as tickets on sale and I did not have to download any extra apps to receive my tickets, and the money came out of my bank immediately. With ticketsonsale it took about 6-8hrs.
A little freaked out that I haven't received the tickets. Said they will be available sometime up to 3 days before the game. Hoping I didn't spend 250 for no reason.
I love opening day and now I've got a parking pass so I'm very pleased with the service that I have received
Last minute ticket purchase in my local venue for a show the same night at a reduced price. I think I may NOT have understood the FULL price until the end, but don't care at this point. Don't have time for this further.
WTF am I paying $50 per ticket for electronic delivery on top of my normal ticket price...paypal wasnt working either.
Good experience. Didn't find any issues. The service and tax charges are high
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members