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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Card was charged and no tickets received. Very vague about how tickets will be digitally delivered. No idea where they are coming from..
Processing fee? Disgusting. It's all electronic. No one's doing anything. Annoying.
So far so good. My only worry is that I will not get tickets until 2 days before the show.
I was very confusing process. I ordered the tickets and it took a while to get them to my cell phone. Then I could not download them and had to wait until the day prior to the event day.
Good experience. Have not received tickets yet as we are not close to the event.
Make sure your name is spelled correctly as they have difficulty making corrections.
Easy and fast experience. Wish I received my 10% off before I checked out. 🤨
It was good, the seller responded quickly and I had my tickets I ordered, delivered same day.
Shopping for tickets was easy. Just don't like all the adds afterwards
Pretty clear-can't see exact seats but that's ok. I should have done more research.
Simple, easy, and I love the ability to add tickets to my virtual wallet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members