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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Too many advertisement questions post purchase. No one wants that.
I had a good experience. It was super easy. Just followed the prompts
Fast a good service!Will purchase again very nice *******
Quick and easy to purchase tickets and checkout. I was able to completely purchase tickets online and received confirmation immediately.
It takes a little longer than what it should. Plus the fees are WAY TOO MUCH for a simple transactions that requires very little to process
Everything went great. I ordered Cardinal spring training tickets. The price was great and I received them very quickly.
Need help with getting tickets. I wasn't aware that the tickets were being sent electronically.
Tengo que hacer muchas cosas para adquirí mis boletos! Cuando ya lo cobraron!
I didn't like how the ticket prices seemed to "change" from one price to another even more expensive price in the cart.
OK, but I would have liked some parking information? OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK!
Seemed like any other online ticket buying experience. Overall it was fair.
Wasn't sure about this site but after a day got my tickets the next day and think all is well
Got confirmation of order but no transfer yet of tickets …not happy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members