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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience. I received the tickets on the same day, quickly and easily.
I called and spoke to support as the seller stated the tickets will arrive on July 3 but I will not be home I will be travelling to Quebec from New Jersey so the tickets will not be on time for my trip. I know that the FEQ Quebec Music Festival site delivers tickets earlier than that and I need them before July 3. I spent so much money to buy them and I am disgusted by the service and lack of response!
Easy to use site. First time to use and it was a great experience. Looking forward to the upcoming event.
Bought tix and got confirmation quickly. Always makes me anxious to have to wait for actual tix just days before the event. So my rating is predicated on that going well in September!
Everything worked exactly as expected. Would def use the service again.
I still have not got the tickets email I am still waiting for the final tickets
My experience was generally good. I bought tickets for the St. Petersburg FL Grand Prix. The website had shown the tickets as reserved seating but apparently all tickets were GA. I inquired about it and got satisfactory answers to my questions.
Easy to use up front cost loved no surprise price hike fees n follow up confirmation.
Never confirmed my purchase then they would nt cancel it after forcing the sale. Scammers then no contact info
Great experience i never have an issue with tickets sales you are the best
At what point will tickets be down loaded to my email? This the first time I have delt with this site
I'm used to purchasing a ticket and getting the email almost immediately so the fact I haven't received the ticket yet has me unwilling to give the 5 star review. The process was easy and and customer service was fine I just want a ticket before I give a good review.
Easier than this screen..., much easier thus is crazy
The interface is clean and intuitive, making it super easy to navigate. It's packed with great features that are both useful and fun to explore. Performance-wise, it's quick and responsive, with no bugs or glitches. What I love most is how smooth the entire experience feels, from start to finish. I definitely recommend this app to anyone looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members