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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I got the link straight to my email I think and it tells you in detail what you need to do
Seat selection was easy. But the selection was misleading making my purchase more expensive than it needed to be
I wasn't aware the tickets were electronic transfer, and only problem is with the event we are attending you have to have a physical parking pass placard/hanger in order to get into the parking lot…
Not a HUGE dilemma, but I will be able to figure something out soon enough before attending the event.
I mistakenly purchased a ticket from this site thinking it was the actual vendor. I will fully own that is my bad. I also thought the tickets had gone on sale, they were not even on sale yet.
The site does state "reseller" at the top but it's quite small. What I found concerning is there are absolutely no refunds allowed unless the concert is cancelled which then the refund comes at the TicketsonSales discretion on if they're actually going to refund or give a store credit AND your ticket can be delayed up to an hour before the show. So you may not know if you actually have a ticket until the very last minute. You also don't know what site your ticket is coming from.These reasons in themselves make the site appear to be a scam and I will not likely purchase from here again.
With that said, I did receive a confirmation email the day of the purchase. I did receive my ticket 3 days after I made my purchase when sales for the concert opened from a Vendor I trust. But I also paid about 3 time the amount. Lesson learned for me.
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Thought I was going through WinStar, and found out I was dealing with a third party and paid double what my tickets should have been. Not happy!
Not complicated
First time user
Will use process again in the future
I used this website by mistake and naivety. I was charged outrageously expensive costs for the ticket themselves (more than twice what I would have paid directly if I had used the venue site), for taxes (already paid in Canada and that I had to pay extra for the US), for USD to CAD change rate and for service. I tried to cancel my order immediately or, at least, to get partial refund, unsuccessfully.
Great place for you to buy your rodeo tickets, some of my family has got tickets as well.
It was easy to purchase and obtain your tickets with this website. I would use it again.
I would not recommend purchasing tickets through this service. I accidentally purchased incorrect tickets and immediately called customer service to cancel the order and they refused to do so.
Very quick and easy checkout process received my confirmation email shortly after purchase
Easy to buy the tickets and there was no difficulty on searching where I wanted to be seated
I clearly wasn't paying attention when I used this website. Something must be done to prevent this gouging.
It was quick and easy, I'm getting these tickets for my dad, this is what he wanted to do for his birthday.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

