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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,398 reviews

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South Carolina
1 review
0 helpful votes
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It was good
March 16, 2025

I got the link straight to my email I think and it tells you in detail what you need to do

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Fast and easy
March 16, 2025

Would buy again from this site. Purchasing and processing was easy!

Date of experience: February 28, 2025
Nevada
1 review
0 helpful votes
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Misleading
March 16, 2025

Seat selection was easy. But the selection was misleading making my purchase more expensive than it needed to be

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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I wasn't aware the tickets were electronic transfer, and only problem is with the event we are attending you have to have a physical parking pass placard/hanger in order to get into the parking lot…

Not a HUGE dilemma, but I will be able to figure something out soon enough before attending the event.

Date of experience: March 6, 2025
Montana
1 review
0 helpful votes
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Neutral View
March 16, 2025

I mistakenly purchased a ticket from this site thinking it was the actual vendor. I will fully own that is my bad. I also thought the tickets had gone on sale, they were not even on sale yet.

The site does state "reseller" at the top but it's quite small. What I found concerning is there are absolutely no refunds allowed unless the concert is cancelled which then the refund comes at the TicketsonSales discretion on if they're actually going to refund or give a store credit AND your ticket can be delayed up to an hour before the show. So you may not know if you actually have a ticket until the very last minute. You also don't know what site your ticket is coming from.These reasons in themselves make the site appear to be a scam and I will not likely purchase from here again.

With that said, I did receive a confirmation email the day of the purchase. I did receive my ticket 3 days after I made my purchase when sales for the concert opened from a Vendor I trust. But I also paid about 3 time the amount. Lesson learned for me.

I will say I received con

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Tickets
March 16, 2025

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Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Tickets Overpriced
March 16, 2025

Thought I was going through WinStar, and found out I was dealing with a third party and paid double what my tickets should have been. Not happy!

Date of experience: March 12, 2025
Missouri
1 review
0 helpful votes
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Straight forward process
March 16, 2025

Not complicated
First time user
Will use process again in the future

Date of experience: March 12, 2025
Canada
1 review
0 helpful votes
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Good
March 16, 2025

No problems. Works as posted. Not sure why it they make you review.

Date of experience: March 6, 2025
Arizona
1 review
0 helpful votes
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Painless
March 16, 2025

Easy and quick. Straight forward. I would definitely use again

Date of experience: March 6, 2025
Canada
1 review
0 helpful votes
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I used this website by mistake and naivety. I was charged outrageously expensive costs for the ticket themselves (more than twice what I would have paid directly if I had used the venue site), for taxes (already paid in Canada and that I had to pay extra for the US), for USD to CAD change rate and for service. I tried to cancel my order immediately or, at least, to get partial refund, unsuccessfully.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Amazing
March 16, 2025

Good! I had no problems and the tickets were a good price, you should definitely order from them

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Good
March 16, 2025

Great place for you to buy your rodeo tickets, some of my family has got tickets as well.

Date of experience: March 6, 2025
Arizona
1 review
0 helpful votes
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Purchased with ease.
March 16, 2025

It was easy to purchase and obtain your tickets with this website. I would use it again.

Date of experience: February 28, 2025
Massachusetts
1 review
0 helpful votes
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Disappointed in experience
March 16, 2025

I would not recommend purchasing tickets through this service. I accidentally purchased incorrect tickets and immediately called customer service to cancel the order and they refused to do so.

Date of experience: March 6, 2025
New Jersey
1 review
0 helpful votes
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Good experience
March 16, 2025

Very quick and easy checkout process received my confirmation email shortly after purchase

Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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Good
March 16, 2025

Good. Annoying being order to write a review though. Hopefully getting my tickets is easy.

Date of experience: March 6, 2025
Kansas
1 review
0 helpful votes
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Great
March 16, 2025

Easy to buy the tickets and there was no difficulty on searching where I wanted to be seated

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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Terrible fees
March 16, 2025

I clearly wasn't paying attention when I used this website. Something must be done to prevent this gouging.

Date of experience: March 6, 2025
Oregon
1 review
0 helpful votes
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Empire strikes back tickets
March 16, 2025

It was quick and easy, I'm getting these tickets for my dad, this is what he wanted to do for his birthday.

Date of experience: March 11, 2025