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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ticket sale is smooth but reiterated offers are a nuisance.
Had no issues purchasing or receiving my tickets. Overall was a good experience
I was redirected to the ticket service without notice from a ticketmaster search. The tickets were expensive, but I am willing to pay the amount as long as the tickets turn out to be legitimate. I am slightly concerned about that. If they are legit, however, I am happy to pay for the tickets - I do wish I could have the tickets earlier than a few days before the concert to ease my anxiety.
But, I was overcharged by over $100 for this event.Not sure I would use this ticket service.
Overall good experience. Quick and easy. Service are a little high. I was not expecting the extra fees but everything was good.
Very easy. No issues. Tickets were transferred right away. Looking forward to a great show
The process was quick and easy. I did not have any issues ordering my tickets.
It was fast and easy to get tickets and was in my possession within minutes.
I don't like waiting for tickets. I have only received confirmation of purchase
Nice, but we are a bit confused that we don,t have tickets on email yet. Only confirmation. We are coming from Europe and will be fine to have printed tickets or on email in advance.
I have received my confirmation email but I have not received my ticket barcode on Ballpark app
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members