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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Typically BS reseller site charging consumers exorbitant fees.
Multiple request about receiving a confirmation email is bull$#*!. This is $#*! I don't need to be doing.
Facil y rapida la compra, la web es muy intuitiva de utilizar. Como punto de mejora para entradas para la NBA deben informar que para registrarse requieren un número de teléfono de EEUU
Buying tickets were quick and easy, but I received an e-mail stating my tickets were delivered, but they are not in my account and I can't find anyone to contact about the issue.
The consumer should be able to see the exact seat locations, not just an area of the auditorium. All I know is that I am on row Z on the right. That's not great information.
The website is pretty easy to use. They will also show where the parking lot is so you don't have to keep going back and forth going to maps to figure out where the parking lot near Sofi-Stadium is
My experience with ordering tickets online was not as difficult as I thought. Confirmation of my purchase made me feel more secure from fraudulent purchases.
Tanglewood has not yet released these tickets! These are overcharged tickets without full disclosure of extra charges. I will not fall for this after-market scam again! I wonder if my tickets will be delivered. Not happy with this purchase but I've learned a very valuable lesson!
AVOID! TicketsOnSale is a deceptive, overpriced reseller.
Did not disclose price breakdown and delay in getting the tickets (several days before the concert)
Waiting for tickets, when will they arrive? Thank you. Let me know how to access…
Quick, reliable and easy confirmation. Sight easy navigation
While in did receive the tickets I found I'm the service somewhat misleading
So far, so good. I'll feel better when I know I officially have the 2 tickets
Bought tickets got tickets. Service works. Minimum of 50 characters.
The process was quick and easy. I got my email with the instructions. I followed it and got my tickets! Had a lot of fun at the game.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members