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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This concert will be great for the bucket list! The ticket process though is difficult for seniors.
Nothing much to say other than being very happy with how quickly I received my tickets it was literally within the day.
Easy to use. The only website where I was able to purchase a parking pass for the concert in May! So glad I was able to purchase a parking pass! Can't wait to see Post Malone & Jelly Roll! 😁😁
Tickets were a bit pricey but we were motivated to see this artist.
I believe the processing fess are way too high. Tickets at the gate are $35.00, going through your site is doubled
Uneventful uneventful uneventful uneventful uneventful
I have ordered multiple times and this works fine. I will come back the next time.
So far so good, as long as there are no issues with me getting the tickets.
Experienced poor customer service. Purchased tickets received confirmation which was followed up with transaction cancelled
Thank you 😊 I'm sure 👍🏽 you'll thank you We ll see at game. Thank thank thank
Website was hard to understand. Wish the purchasing process could be simpler.
Exorbitant service fees. Exorbitant service fees. Exorbitant service fees.
Fast and easy I will use it again. Great experience. Thank you
Too many fees were tacked on. The online process went well but as we pulled in to park the price was only 20.00 and I paid double that through the online ticket sales.
Website was very easy to navigate. Was quick and easy way to purchase tickets
Quick and easy. I would imagine I'm receiving this second confirmation because the first wasn't received.
I would say that I ranked this higher than two stars, but now I have to filled out this survey in hopes that y'all stop emailing it to me.
Don't like I have to wait for my tickets. But I'm otherwise everything is good so far.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members