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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had purchased the Deathpact tickets last Saturday, March 8th, thinking that I was paying $55.00 as advertised by Chrystal Ball. When the payment came through, I found out that I actually paid $134.98 on my Credit card! I tried to contact the Vendor (this Company) that sells the ticket but I couldn't reach or contacted Customer service. I had sent an email and haven't heard anybody to contact me since.
I don't understand how to get my tickets. I'm in my 70's and not tech savey
We had to call because not all info was provided. Such as ada parking and didn't know we could bring water and snacks inside. Food was very expensive. Had a great time, just a little suggestion
Website was very simple to navigate and they sent me a confirmation email, was very pleased by the pacing of this business
I needed a parking ticket for the day, and I was able to find and purchase one the same day with no issues!
It was not clear that the transfer fee was so high until I made the purchase.
Hate this process of having to go through several organizations each one taking a cut to buy tickets to a local event I could walk to, totally rediculous
It's beyond me why tickets are mailed out I go to a lot of events and this is a first in years. My shipment has been delayed and I am leaving town and now I may not get them. E tickets is what the rest of the world is doing you should learn from that
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Terrible experience. I still have not received my tickets.
Obligated to write a review and I've only purchased a ticket, MAYBE ask me after the ticketing process is successful and I get to see my show.
I had bought tickets to a Canadian comedy show in Canada and no where did it say the price was in US funds.
When I called about the unbelievable price when US dollars converted to Canadian Your company would not let me cancel the tickets
In my opinion your company is misleading about which funds the tickets are in. This show costs me approx 100.00 more dollars than if I had bought them here in Canada.
I will never use your company again and will let everyone know how unscrupulous your company is.
Shame on you
Jim Barter
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members