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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good experience! Seen brooks and Dunn in 2024 great show!
The service fee is high but the system runs nicely.
This bit is me talking aimelessly to meet thrle required word count. Fun fact in Britain there is layers of compacted debris called the Boudica Ash Layer from where the cheiftess herself burned towns to the ground and it got compacted over the years
Scalp price was twice original, and fees were 100% of original, and no indication of fees until after purchase.
Paying $22 more for fees is ridiculous but the website was easy to use. I did get my ticket quickly but it was not for the row advertised, 6 rows off but in the correct section. Not sure if I should get a refund or see if someone at the game would be willing to swap so I can sit with my friend. FYI, baseball tickets for a minor league home game.
I had no issues from my shopping experience. It was simple and straight-forward.
I'm not impressed with the fact that my tickets were not available until March 13 and I can't add my tickets to my wallet on my phone plus I have to give additional information before I can actually receive my tickets. Ticket master is much better.
Quick and easy. Way better than the "normal" ticket seller. Buying and keeping track were easy. Confirmation email was received almost immediately
Never bought tickets before so new experience for me but overall easy to figure our
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I googled the theater where I wanted to buy tickets, and the first website that popped up looked like its website, with their logo and everything. I bought 2 tickets at twice the price if I had gotten it through the actual theater. I didn't realize what happened until the purchase was complete and I printed my tickets. By then it was too late to remedy. I am still mad about being fooled and ripped off by a deceptive website. Save your money and buy your tickets from the source!
I had no difficulties and would use again. It was very easy and the pass was sent on timely basis.
Not right now, I did not receive my tickets at this time. I called and was told by the computer I would not receive them until the day before the event. I don't like it at this time but will wait for my tickets
Tickets were delivered promptly and prior to the event. Had a good experience
Tickets online were $55 with the fees
At door they would have been $35. Regret buying them here
The site was quick and easy. I'll leave a full review once I receive my tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members