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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I loved the whole concert while watching the movie! I was excited to remember my teenage years and the people made it funnier and exciting
Authentic and the best experience I've ever had in my life including when I had my first child.
You are scammers! My daughter who bought tickets for me did not recognize that she was paying twice the price that she should have been paying! Don't buy tickets from this service!
After I saw the price on my Master Card... is more expensive. OUFFF! The price isn't the same in your invoice... I don't appreciate... AND AFTER THAT... I can"t cancel! //// When I buy the tickets, I haven't realise you are from USA! I am not really happy!
The fact I have to fill out atleast 50 characters is a tad much to receive my tickets
To many people wearing face Mack's that were sick, getting the flu, the seats are not clean or wipe down, the Bar is not wiped clean, use same spoon to mix drinks, they do not wash their hands, nobody cleans the tables at the casino, use dirty spoons to mix the drinks,…
Have to receive ticket yet. Will completing survey take me there?
This was great, thank you. Much wow, so amazing. Holy smokes, just great.
I looked where I wanted to sit and caught the tickets. It was easy to use.
I have not received my actual tickets yet so review needs to wait until these actually arrive...
Way overpriced! I paid $95 for parking & when I got there the parking was only $30! Way over priced & not worth it.
Emails are confusing. Also, service fees are too high. And this box requires too much text.
In regards to clearing up my account I requested a refund and I'm getting the runaround because it was canceled the show for Saturday night and all I get from customer service is it's been postponed that sure ain't coming back to Birmingham the date and time I wanted to go to the show has passed and it was canceled.
After trying several sites, this site worked best. I will use it again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members