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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,032 reviews

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Brazil
1 review
0 helpful votes
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DUVIDAS
March 24, 2025

QUNDO RECEBEREI OS MEUS TICKETS JA´QUE MORO NO BRASIL E VOU VIAJAR BEM ANTES DO TORNEIO

Date of experience: March 14, 2025
Louisiana
1 review
0 helpful votes
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Good
March 24, 2025

Everything is fine, no problems in the system. Hoping everything goes well on the day of the event

Date of experience: March 26, 2025
Tennessee
1 review
0 helpful votes
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Quick and secure
March 24, 2025

The phone based procedures are challenging as web access was intermittent

Date of experience: March 14, 2025
Georgia
1 review
0 helpful votes
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Easy
March 24, 2025

The tickets were easy to purchase and correspondence concise

Date of experience: March 14, 2025
Indiana
1 review
0 helpful votes
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Everything was okay
March 24, 2025

It was faster and easy that I'll expect. I was worried about instructions but everything went good

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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The price changed after purchase
March 24, 2025

I bought 3 tix on the mezzanine. They were listed as $95 each. When I went to final purchase I saw $95 each with a service fee of around $135. What I got billed for was 3 tickets for $179 each and almost $400 in fees. I got an email saying prices can change after purchase and they will do their best to seat me in my selected section. How can they change the price after you have agreed on a certain amount prior to purchase? Ridiculous.

Date of experience: March 13, 2025
Utah
1 review
0 helpful votes
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Iffy
March 24, 2025

Might be a scam i don't know yet but we will see how this turns out thanks

Date of experience: March 13, 2025
Nevada
1 review
0 helpful votes
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Purchasing tickets was very very easy. The tickets were made available for me on my email quite soon after purchasing. Communication was amazing!

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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This worked better then expected
March 24, 2025

Most of these ticket websites are really hard to navigate and glitchy but this worked really smoothly

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
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Awesome
March 24, 2025

Good service helpful good good good good good good good good good

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
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Experience was fine
March 24, 2025

It was alright. Had really no problem in ordering. Site was user friendly. First time I have ever ordered anything on line and it was easy to do

Date of experience: March 18, 2025
Indiana
1 review
0 helpful votes
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Most excellent deal
March 24, 2025

I was ecstatic just to hear that Bob Dylan was playing in West Lafayette which I live right outside Lafayette.
Not only that I paid it excellent price for seats 6 rows back at Elliott Hall which is not a really big venue every seat is a great seat and for the price I paid it was a steal.
I have always wanted to see Bob Dylan most of my life and I am 65 and now I am so grateful that I get to see him and then one of the most excellent venues possible that is close to me.
Bob Dylan You Rock into the people that made this happen you are angels without wings I thank you all

Date of experience: March 13, 2025
Tennessee
1 review
0 helpful votes
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Smooth process
March 24, 2025

Process was seamless and direct easy process and informative about how to complete steps

Date of experience: March 13, 2025
Massachusetts
1 review
0 helpful votes
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Great
March 24, 2025

Great job very easy and efficient worked well and I'm happy with process

Date of experience: March 13, 2025
Texas
1 review
0 helpful votes
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It was very easy.
March 24, 2025

It was very simple and the site was easy to navigate and find what I needed.

Date of experience: March 13, 2025
Washington
1 review
0 helpful votes
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Great!
March 24, 2025

Easy to do. This survey is a bit annoying to complete. Please remove survey.

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
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Maybe a scam...
March 24, 2025

Kind of a weird experience. I paid way too much for my tickets, and they came with another person's name on them. I don't know if they're valid or not. I guess I'll find out when I try to use them in October.

Date of experience: March 13, 2025
Texas
1 review
0 helpful votes
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Great website
March 24, 2025

Good websitesbbdbdbdndndndndndhdhdhhdhdhdhdhdhdhhdhd

Date of experience: March 13, 2025
Indiana
1 review
0 helpful votes
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Resale
March 24, 2025

Didn't realize this was a resale site selling tickets for double the face value when tickets were still available at a fair price.

Date of experience: March 17, 2025
Colorado
1 review
0 helpful votes
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Buying tickets.
March 24, 2025

Stop charging fees. More people would buy tickets if you did.

Date of experience: March 13, 2025