Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,765 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

IT was good
March 25, 2025

Good it was fun and good. It was awesome and amazing and I have never had such an incredible experience. Just blown away by it!

Date of experience: March 19, 2025
Michigan
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Nothing to add.
March 25, 2025

Too many adds at checkout. Nothing more to add for this visit

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
Follow Andrew Q.
Unfollow Andrew Q.
Share Review
Report Review

Happy to getMy tickets.
March 25, 2025

Excellent. Thank you. Much appreciated. Very helpful. Thanks again.

Date of experience: March 19, 2025
North Carolina
1 review
0 helpful votes
Follow Nathaniel W.
Unfollow Nathaniel W.
Share Review
Report Review

It was easy to get the tickets.
March 25, 2025

My experience was great did not have any problems it was easy to get.

Date of experience: March 15, 2025
Massachusetts
1 review
0 helpful votes
Follow Tiffany G.
Unfollow Tiffany G.
Share Review
Report Review

Confusing
March 25, 2025

Still don't know how to get my tickets and have to go in a search for them. I also got screwed and paid $33 when I could have gotten them for $20.

Date of experience: March 15, 2025
Canada
1 review
0 helpful votes
Follow Chataya L.
Unfollow Chataya L.
Share Review
Report Review

Over priced
March 25, 2025

I paid $450 dollars for tickets that were only $120 this site is a scam. The fine print says once purchased there are no exchanges or refunds. Don't buy from this site

Date of experience: March 15, 2025
North Carolina
2 reviews
0 helpful votes
Follow Sidney K.
Unfollow Sidney K.
Share Review
Report Review

All good
March 25, 2025

I think the experience went well. I do not like this survey at all

Date of experience: March 1, 2025
Arizona
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Where are the tickets
March 25, 2025

How do I get the tickets? Nothing in email other than they were transferred?

Date of experience: March 15, 2025
Pennsylvania
1 review
0 helpful votes
Follow Suzanne I.
Unfollow Suzanne I.
Share Review
Report Review

Easy to order.
March 25, 2025

It was easy to order but I do wish I would receive the tickets sooner than few days before the show. So far everything is good

Date of experience: March 18, 2025
Washington
1 review
0 helpful votes
Follow Kelsey L.
Unfollow Kelsey L.
Share Review
Report Review

Good experience
March 25, 2025

They were very helpful and sent out many emails with all the information I needed.

Date of experience: March 15, 2025
Pennsylvania
1 review
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

Ticket fees
March 25, 2025

These extra ticket fees were very high. Dislike this aspect of the purchase. Went straight to the venue's site to purchase to avoid some of these fees. Since they were delivered to me via my Ticketmaster account, I guess I shouldn't be surprised.

Date of experience: March 15, 2025
Arkansas
1 review
0 helpful votes
Follow caleb X.
Unfollow caleb X.
Share Review
Report Review

Good
March 25, 2025

Easy. ……………………………………………
…………………………………………….
……………………….

Date of experience: March 15, 2025
Puerto Rico
1 review
0 helpful votes
Follow Ivan I.
Unfollow Ivan I.
Share Review
Report Review

Great service
March 25, 2025

Very satisfied with this service… customer service very helpful…

Date of experience: March 15, 2025
Louisiana
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

Better than The Rest
March 25, 2025

My experience was extremely quick. Had my tickets in less than 5 mins total time for TPC

Date of experience: March 15, 2025
California
1 review
0 helpful votes
Follow Dean J.
Unfollow Dean J.
Share Review
Report Review

UofA
March 25, 2025

Excited to see my first game for the wildcats!
BYU is going down!

Date of experience: March 15, 2025
Florida
1 review
0 helpful votes
Follow LISA L.
Unfollow LISA L.
Share Review
Report Review

User Friendly
March 25, 2025

So easy to navigate. First time user and didn't have any problems with selection of seats or final purchase.

Date of experience: March 18, 2025
Georgia
1 review
0 helpful votes
Follow Megan B.
Unfollow Megan B.
Share Review
Report Review

Na
March 25, 2025

I received the order confirmation. Just waiting on the tickets

Date of experience: March 15, 2025
Oklahoma
1 review
0 helpful votes
Follow MARLENE Q.
Unfollow MARLENE Q.
Share Review
Report Review

Very recommendable!
March 25, 2025

Simple and easy, best seats available is totally worth it! Thank you!

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

I don't want to leave a review but you make it seem like I have to and all I want to do is go see the Doobie Brothers.

Date of experience: March 15, 2025
Wisconsin
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Parking Pass
March 25, 2025

Very confusing with multiple receipts with different numbers and charges for the same purchase. Hopefully I got what I paid for; won't know for sure until admission time

Date of experience: March 15, 2025