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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good service fast easy to use with lots of options. Would use this service again.
I did not realize at the time of purchase there would be so many added expenses to these tickets
I tried to cancel my purchase but the company wouldn't allow it, telling me the vendor had already received my money. There needs to be a window after purchase that a customer can void the transaction prior to the vendor getting their money. Unfortunately I don't believe there is. I will not be using this site again.
Too many adverts after purchase. Way too many adverts for things I didn't need.
It's fine. No big deal. It's a Canadian event, so it should be posted in Canadian dollars.
Don't like the no cancellation policy. Fees are high. I haven't received my tickets, only a confirmation at this point.
Got tickets for the Kalamazoo K Wings. Happy with the website experience and looking forward to the game.
Just received prompt confirmation. We haven't received the tickets yet.
I bought tickets. I paid for tickets. I wait to get tickets. 2 more characters
It is a very well put together website and easy to follow but it would be nice for it to show exact prices instead of estimates.
It was ok so far, I can't really say more considering i haven't recieved the actual tickets yet
I'll lets my friends and family know about this site in the future
Great experience with no problems like the way everything was
I bought a parking ticket for the 1st ave garage and it was perfect. Receiving the ticket was a smooth process.
Quick and easy purchase for my second time to see Treaty Oak!
Great experience! The tickets came very prompt and no issues with receiving them. 10/10
First time using the site. I will receive tickets 2 days before the event so here's hoping!
It was fine but nervous tickets won't be their as I have heard of so many people stealing tickets from this site
Not very tech savvy, very easy to navigate. Tix showed up in my phone, moved to wallet. Easily pulled up tix at venue.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members