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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't know until I receive my tickets!. So far so good. Please send the tickets
Awesome experience would do again the show was great maybe see a concert next time
Could not find much information about accessibility accommodations for wheelchair users. There really needs to be a search filter for that.
I ended up purchasing general admission tickets to ensure I had an accessible spot. NOWHERE during the purchasing process was it made clear or even stated that the prices were in USD. I payed over 300$ for 2 tickets. When looking at my bank activity I learned that I actually payed 474$ CAD. Which is a huge amount of money that I was not anticipating being charged. Very misleading and unprofessional.
FIX THIS!
I didn't know tickets on sale was actually ticket master, just wish they were actual physical paper tickets.
Why am I forced to do this? I don't understand and don't want to.
First time using this site. I'm happy with the outcome and can't wait for the concert.
Great experience and fast game was awesome my son had a great time
It was easy and painless. I received my confirmation right away and was very pleased with the tickets.
I went in Ticketmaster website to buy tix. No clue how it ended up being a resale. NOT happy! I didn't give my credit card to Ticketmaster so that you could have access to it.
I don't care about my experience I just want my tickets and that's it
I was late to a concert that I bought tickets for months in advance because the tickets did not appear in the axs app like they were supposed to. I sat on the phone with IT for an hour trying to get the tickets. Was never offered anything in return for being late to the concert
Good experience Can't wait to go again and the weather is great
The transaction was very fast and easy. I got my tickets right away. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members