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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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You forced me to sign up for an independent account to get tickets that could have easily been emailed. Then you tried to get me to sign up for Capital One, Shipmates and donate to the March of Dimes. I didn't want to do any of this. I wanted to buy concert tickets to a Municipal Waste show. I hate Flash Tickets. I hate ADx whatever. I hate this stupid website and app and the only reason I bought the tickets is because my child wants to go and that's more important to me than boycotting your awful ticket buying experience. Rest assured I will never spend money here again if I can help it. DO NOT require people to sign up for ticketing accounts. DO NOT trick people into shipmates with sneaky cashback offers that aren't actually cashback. DO NOT add a 50 fee at the end that isn't fully disclosed. You guys are pathetic scammers.
No problems, trying to confer ticket purchase. Ty. Great experience. Can't wait for concert!
Felt stupidly tricked into using this service, hoping we will be admitted & the seats will be decent, if overpriced...fingers crossed!
Good it was fun and good. It was awesome and amazing and I have never had such an incredible experience. Just blown away by it!
Too many adds at checkout. Nothing more to add for this visit
Excellent. Thank you. Much appreciated. Very helpful. Thanks again.
My experience was great did not have any problems it was easy to get.
Still don't know how to get my tickets and have to go in a search for them. I also got screwed and paid $33 when I could have gotten them for $20.
I paid $450 dollars for tickets that were only $120 this site is a scam. The fine print says once purchased there are no exchanges or refunds. Don't buy from this site
How do I get the tickets? Nothing in email other than they were transferred?
It was easy to order but I do wish I would receive the tickets sooner than few days before the show. So far everything is good
They were very helpful and sent out many emails with all the information I needed.
These extra ticket fees were very high. Dislike this aspect of the purchase. Went straight to the venue's site to purchase to avoid some of these fees. Since they were delivered to me via my Ticketmaster account, I guess I shouldn't be surprised.
My experience was extremely quick. Had my tickets in less than 5 mins total time for TPC
So easy to navigate. First time user and didn't have any problems with selection of seats or final purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members