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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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VERY SIMPLE TO PURCHASE TICKETS. NO PROBLEM,TOOK A LITTLE WHILE BUT I GOT THEM NEXT DAY, NO PROBLEM WHAT SO EVER. THANKS FOR THE SERVICE
I can't wait for the show but the ticket buying process was not a pleasant one. First, the hidden fees are not just small amounts. They took our tickets from the $180 range to the $240 range for each ticket! I would have liked to have known that going in. Second, I received 4-5 emails about the tickets…and they were "transferred"? Very confusing. I only hope I did everything right so I have tickets when we travel to take my parents to the concert for Mother's Day, Father's Day, and my Dad's birthday!
Ordering tickets was easy! No problems were encountered. I look forward to the game!
Soon after I purchased the concert tickets, I called to tell you that I could not attend, but a refund was denied
Good experience overall i use first time but it was too easy.
It was easy. Just crazy how much extra you pay for fees. No options.
I do not have a ticket. I have a message saying that I'm entitled to receive something in the future. There is no event date, row or seat number on my message. That is not satisfactory for a over $300.00 purchase
It was easy to navigate the site. I did need help because I put in the wrong delivery address. They reassured me that everything will be ok and it was.
Easy process to get tickets the same day, and the electronic delivery was very quick.
Was fine thank u I appreciate your email confirmation and services
It has fast and easy to purchase tickets. The email was sent out quick and overall good websites
Show specific breakdown of charges. Tickets dont have specific seat assignment.
This was first experience with buying concert tickets. Didn't realize i would not have tickets to print out online. Not sure i like that.
First time buying and it went well would definitely buy from them again and I'm looking forward to this concert
A little confusing on how to get my tickets. I'm working through the process.
The experience was a little clunky in that you really don't know if you have downloaded the actual ticket; this skepticism is further reinforced when there appears to be no way to save the tickets to a "wallet" and apparently the image that was ultimately downloaded can not be captured in a photo.
Not sure I would use this service again given the up charge over the ticket price and the confusion with whether or not I have a ticket that will secure entry.
I guess I'll find out tomorrow at the ballpark
Tickets were easy to order. But I hate the extra fees! I don't understand why the fees are so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members