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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,547 reviews

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California
1 review
0 helpful votes
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Ticket purchase
March 30, 2025

Overall good experience. Some difficulty for someone not used to ticket buying

Date of experience: March 19, 2025
Virginia
1 review
0 helpful votes
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Great Experience
March 30, 2025

Tickets on Sale is very easy to use and user friendly. Quick and easy process'

Date of experience: March 19, 2025
New Zealand
1 review
0 helpful votes
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Thank you great service
March 30, 2025

Easy as to purchase awesome service thank you i jusy ordered deliver tickets instead of email tickets

Date of experience: March 23, 2025
New York
2 reviews
1 helpful vote
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Waiting on tickets
March 30, 2025

It was an easy process but I am waiting to receive my tickets. I will update once received.

Date of experience: March 19, 2025
Arizona
1 review
0 helpful votes
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Fun
March 29, 2025

Great and kdkdjdjsjsjja c diixbenw disused dbhahaha s dusjnwbsnzbs

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Terrible options, terrible customer service. Lack of information before confirming.

Date of experience: March 19, 2025
Canada
1 review
0 helpful votes
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Confirmations need to be immediate
March 29, 2025

I bought a ticket for a show I would like to see. The price was fair and the seat agreeable to me. I paid with PayPal and saw that a credit was withdrawn from PayPal which appeared on my Visa Statement. I did not receive an email or have any proof of purchase. I am new to your site and was worried it was a scam. I understand that I won't have my ticket for a while but I would like an immediate confirmation number and email as proof of purchase as soon as the transaction is complete.

Date of experience: March 19, 2025
Texas
1 review
0 helpful votes
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Fees
March 29, 2025

The fees are crazy high you already make money on ticket sales

Date of experience: March 19, 2025
New York
1 review
0 helpful votes
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Ticket master made it easy
March 29, 2025

Quick and easy way to reserve tickets for your favorite show

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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Hockey game
March 29, 2025

It was fast buy but i was not sure when i Will get the ticket and how but i received the confirmation today thank you

Date of experience: March 22, 2025
Kansas
1 review
0 helpful votes
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Scheduling conflict, no help at all. Tried to change or cancel tickets. Was told that no refund was available.

Date of experience: March 19, 2025
New Mexico
1 review
0 helpful votes
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This method makes going to the venue to purchase the ticket more appealing.

Date of experience: March 19, 2025
New Mexico
1 review
0 helpful votes
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Seems legit
March 29, 2025

I purchased a ticket for a concert but was surprised that I didn't receive my ticket right away. I really hope that I get it and in time for the show.

Date of experience: March 19, 2025
Michigan
1 review
0 helpful votes
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Seems super expensive. I am not a fan of these fees but it's good to have a market.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Helpful
March 29, 2025

Helpful service very quick ad accurate. I would use them again

Date of experience: March 19, 2025
New York
1 review
0 helpful votes
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Too many offers for discounts Too many discount offers to complete purchase

Date of experience: March 19, 2025
Utah
1 review
0 helpful votes
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Nervous and hopeful
March 29, 2025

Everything seems to be good, but I don't like that I have to have a digital ticket and that it's not even going to be available until I'm already on vacation. I ordered early enough it could be sent to me or even if I could print it before my trip. I'm hopeful there's not a problem when the time comes..

Date of experience: March 13, 2025
Massachusetts
1 review
0 helpful votes
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Teresa Caputo tickets
March 29, 2025

Finding seats was easy and getting my tickets was easy as well

Date of experience: March 19, 2025
North Carolina
1 review
0 helpful votes
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Great Experience
March 29, 2025

Had a great experience. Had a great experience Had a great experience

Date of experience: March 19, 2025
Oklahoma
1 review
0 helpful votes
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Baily zimmerman
March 29, 2025

Easy and convenient. Would definitely use again if needed.

Date of experience: March 21, 2025