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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process to buy the tickets was an easy one and I would use this site again.
Too complicated. Why can't you just email me my tickets via pdf file when I originally ordered it. Additionally $52.73 (33% upcharge) as a service charge is ridiculously too much.
Great and easy to work and purchase with
Thank you
Great work
Not sure when I will receive the actual tickets. Good experience with the site.
I wanted to cancel my purchase day of transaction. Customer service would not let me despite the explanation of my situation.
So far so good, ordering tickets where a breeze and I can't wait to go to the show
Bought tickets and a couple hours later the tickets were transferred :)
After purchasing was informed tickets would be delivered by day before the event. Made me wonder if I had been taken advantage of in a scam..
Tried to call back because I accidentally got to many tickets and tried to get a refund but you guys refused
It was easy to order my tickets. Had no problem at all, while on here ordering
Good so far haven't received any tickets yet so we will have to see what happens.
No issues was able to get the tickets just fine.received tickets in a timely matter.
Very easy and convenient to purchase and choose seats never had to ask for customer service or support very convenient
Do not like this could not get money back and took to much money off I will not use it again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members