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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found it pretty confusing, I wasn't sure I would have a spot to park, as it turned out I did but the whole process could have been done better.
When we got to the parking garage prices were $10. I don't mind paying over for the convenience of knowing I've secured a spot, but this was disappointing. $30+ overcharge. I will not being doing business like this again.
The website was easy to follow and choose the option for the theatre seats. We anticipate a fine performance.
Had to use my phone and iPad, overall the directions were smooth.
I found what I wanted but can't get them yet because they're third party but no issues at all
I'm a little anxious about not getting my tickets as they cost me quite a bit of money.
Didn't do my homework. Could have parked closer for less money.
I felt it was easy to navigate the website, find my tickets and purchase them.
Problems with Browser issues whether on cell or laptop. Very frustrating.
Even went smoothly no issues to report I very much dislike doing reviews!
These tickets are a gift so I need to know how to give them to the person I got them for
Order confirmation received but ticket not transferred yet
Easy to order. Not getting actual tickets till day before event makes me nervous.
My expectations were low, but my experience was smooth and without problems.
I'm not gonna lie I'm really looking forward to dis, dis would be a childhood dream of mines
Quite positive, the only disappointment was that so many people beat me to the draw and seats that I had hoped to get were already taken.
I purchased parking ticket for 76 dollars and when I arrived to the stadium parking lot the tickets for parking were 25 dollars if I paid in person.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members