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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Didn't do my homework. Could have parked closer for less money.
I felt it was easy to navigate the website, find my tickets and purchase them.
Problems with Browser issues whether on cell or laptop. Very frustrating.
Even went smoothly no issues to report I very much dislike doing reviews!
These tickets are a gift so I need to know how to give them to the person I got them for
Order confirmation received but ticket not transferred yet
Easy to order. Not getting actual tickets till day before event makes me nervous.
My expectations were low, but my experience was smooth and without problems.
I'm not gonna lie I'm really looking forward to dis, dis would be a childhood dream of mines
Quite positive, the only disappointment was that so many people beat me to the draw and seats that I had hoped to get were already taken.
I purchased parking ticket for 76 dollars and when I arrived to the stadium parking lot the tickets for parking were 25 dollars if I paid in person.
Buying tickets through TicketsOnSale was quick and simple. The process was clear, the prices were fair, and I received my tickets without any issues. Overall, it was a great experience and I would definitely use this service again.
I got the tickets quickly. The price was high but I understand because it was an Ariana Grande's gig.
Very simple process, and the parking pass was even delivered early.
Easy purchase but no ticket received until later…I hope.
It was not clear where exactly my seats are located…only said table seating GA. These were the highest price tickets. Also not clear when I would be able to print my tickets
I'm not good at this, but I have to write at least 20 characters.
The process was easy to use, and the website was easy to navigate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members