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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,678 reviews

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Texas
1 review
0 helpful votes
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Easy process
March 31, 2025

Rather buy from here than ticketmaster...I wish for the price, tickets could be mailed...I dont have a printer...couldn't get the downloaded tix into my Applewallet..

Date of experience: March 21, 2025
Nebraska
1 review
0 helpful votes
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Super excited!
March 31, 2025

I get to go see one of my favorite comics at a decent price!

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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Never again!
March 31, 2025

I purchased a parking pass for a concert that cost $168. I still have yet to receive it. Never buying from Ticketsonsale again.

Date of experience: March 21, 2025
Minnesota
1 review
0 helpful votes
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Very easy to navigate
March 31, 2025

Easy and quick but I wish the seat numbers were available before you purchase them. They only reveal section and row.

Date of experience: March 28, 2025
Georgia
1 review
0 helpful votes
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Super easy and fast
March 31, 2025

Great easy services will buy again from t this site. Hopefully ticket prices come down on the future

Date of experience: March 27, 2025
North Carolina
1 review
0 helpful votes
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Great Service
March 31, 2025

Very Professional, and who recommend others to you for future orders

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Unreal fees
March 31, 2025

I thought the extra fees were a bit high. Plus, my phone was too old to use Apple Pay to download the ticket

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Screwed
March 31, 2025

Excessive fees. Excessive fees. Excessive fees. Excessive fees excessive fees

Date of experience: March 27, 2025
Missouri
1 review
0 helpful votes
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It was easy to navigate
March 31, 2025

Easy to get the purchase completed and to pull all information onto my phone..

Date of experience: March 28, 2025
California
2 reviews
0 helpful votes
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Chaotic email communication. L
March 31, 2025

Losing tickets in an email isn't cool. I finally found the email and it was buried in my Spam/Trash that should've been flagged as important. There's got to be a better way of communicating

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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My experience is very good.
March 31, 2025

The reason I gave 4 stars is I don't like that I do not receive the tickets I bought and paid in full until the day of the event (7 months from now). It makes me wonder if anything goes wrong and the seller decides not release the tickets. Then what? My money back? I want to have them in hand ( or my Apple wallet). Peace of mind.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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Very easy to purchase tickets! I had a question and emailed customer service. I received a timely appropriate response!

Date of experience: March 21, 2025
Ohio
1 review
0 helpful votes
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Easy process
March 31, 2025

It was a very easy process. Only issue was the final cost, it didn't provide a review screen which included all costs before I purchased the tickets, I felt the $80 processing fee was way to high, specifically when the tickets were only $114

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Show is not until July
March 31, 2025

Show is not until July
Not sure why is have to write more
I received the tickets but show is not for months

Date of experience: March 21, 2025
Kansas
1 review
0 helpful votes
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Parking
March 31, 2025

No issues so far. Haven't used yet so can't confirm success.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Excellent
March 31, 2025

I didn't have to worry about getting an email getting the tickets not getting the tickets. Everything was smooth and professional.

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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WWE tickets
March 31, 2025

Everything is going well right now I'll know for certain when my daughter goes to the wrestling and have no problems with the tickets

Date of experience: March 21, 2025
Kentucky
1 review
0 helpful votes
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Ticket availability
March 31, 2025

When do I receive my tickets? I thought I would receive them quickly.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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It was a very easy experience.
March 31, 2025

It was very easy to purchase the tickets I wanted for Rigoletto.

Date of experience: March 25, 2025
Tennessee
1 review
0 helpful votes
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Parasites to enjoying art
March 31, 2025

These folks charged me $50 in fees. In no way does providing a marketplace at this day in age cost that much money. They are price gouging parasites.

Date of experience: March 21, 2025