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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Rather buy from here than ticketmaster...I wish for the price, tickets could be mailed...I dont have a printer...couldn't get the downloaded tix into my Applewallet..
I get to go see one of my favorite comics at a decent price!
I purchased a parking pass for a concert that cost $168. I still have yet to receive it. Never buying from Ticketsonsale again.
Easy and quick but I wish the seat numbers were available before you purchase them. They only reveal section and row.
Great easy services will buy again from t this site. Hopefully ticket prices come down on the future
Very Professional, and who recommend others to you for future orders
I thought the extra fees were a bit high. Plus, my phone was too old to use Apple Pay to download the ticket
Excessive fees. Excessive fees. Excessive fees. Excessive fees excessive fees
Easy to get the purchase completed and to pull all information onto my phone..
Losing tickets in an email isn't cool. I finally found the email and it was buried in my Spam/Trash that should've been flagged as important. There's got to be a better way of communicating
The reason I gave 4 stars is I don't like that I do not receive the tickets I bought and paid in full until the day of the event (7 months from now). It makes me wonder if anything goes wrong and the seller decides not release the tickets. Then what? My money back? I want to have them in hand ( or my Apple wallet). Peace of mind.
It was a very easy process. Only issue was the final cost, it didn't provide a review screen which included all costs before I purchased the tickets, I felt the $80 processing fee was way to high, specifically when the tickets were only $114
Show is not until July
Not sure why is have to write more
I received the tickets but show is not for months
Everything is going well right now I'll know for certain when my daughter goes to the wrestling and have no problems with the tickets
When do I receive my tickets? I thought I would receive them quickly.
It was very easy to purchase the tickets I wanted for Rigoletto.
These folks charged me $50 in fees. In no way does providing a marketplace at this day in age cost that much money. They are price gouging parasites.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

