On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Prices are outrageous. They were the only parking left and I paid $123 for one spot!
Very easy to purchase tickets. Received tickets quickly. I will continue to purchase for the future
Good customer experience. Would do business again. Thank you.
Great it was really great thank you great thank you thank you
Exactly as expected, delivered even faster than expected!
Tickets arrived three months earlier than initially thought. Everything went smoothly with the order, no problems.
Ueueueueue sksuebdus dkwowirjd name he. Kejejeoo slide wowk, skeleton.
Great experience exactly as described for delivery of the tickets
Out of control fees. 33% Fees. 7$ for email delivery as a delivery fee. Rip off!
We will see in August. Too early to tell as it is only March. Process has been easy thus far.
Very fast online service.looking forward to a visit to Memphis.
Nice and easy. No issues. Pretty simple. As long as it's streamline I'm a happy camper
I have received my confirmation email however I have yet to receive the actual tickets so I don't know how I am supposed to write a review.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members