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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great service For the event. Highly recommend this parking.
Ive spent close to $300.00 and i still have no tickets in my opinion you spend 100s of dollars for tickets you should have them immediately
Good experience, just waiting to receive my ticket for the concert.
Why cant i skip this section and i have to enter 50 characters
Rápido y muy amigable la aplicación, recomiendo hacer los pagos a través de esta página.
I need to speak with someone and I cant. It was I reached out to.the customer service.
I would still like to have total confirmation that tickets are valid and a guarantee they have been purchased legally and this is not a scam. I would feel more comfortable if I had 100% proof with the barcode to guarantee my entry to the concert
I am a bit skeptical because I will not an email or any communication from the seller until July. Waiting has been some anxiety because if for some reason I don't receive the ticket with the barcode the cost of a ticket will be extremely expensive. Buying them 2 days before them event is also unsettling because they could be sold out. I would really appreciate having the mobile ticket in advance to ease my mind that I have a securely purchased my ticket to attend the artist's performance. This is a once in a lifetime opportunity to see a monumental performer. In the past, I have received the ticket immediately after the confirmation of purchasing the ticket. The transaction is locked in and they would be completely available and easily accessible for my entry. Also I could save them on my phone with total confidence ready for my admission..
Personne parle Francais meme pas en chat, je ne referai plus affaire avec vous!
I bought a ticket, it was quick and easy. Hate the email bugging me to write this review, though.
Good experience. Purchased tickets. Hoping that all goes well with the ticket purchase. I'm assuming it will be electronic ticket redemption at the front gate. Good experience thus far though.
Easy to complete and fill out. No issues noted. Hoping getting the tickets is just as easy.
Very easy and tickets were transferred almost immediately
My purchase went very smoothly, however, the ticket price was rather steep.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

