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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Yes it was quite wonderful to use this platform to buy my tickets
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Too long of a process to buy tickets. We just wanted the experience for this vacation and not permanent fans so downloading and app and responding to so many emails was unnecessary.
Purchased concert tickets quickly and easily! No glitches or issues!
Tickets were twice what I later saw on Ticketmaster. I am hoping I actually get the tickets I ordered, which it is saying I will get 5 months later.
Wasn't expecting to go through all of the changes I could've went through Ticketmaster or even walked up and bought my ticket. Much easier.
No review no review no review no review no review No review no review no review no review no review
My experience was good it was very easy to buy the tickets didn't have any issues
Quick easy reasonable easy to find and purchase I would recommend
Tickets were supposed to be available at mlb ballpark, but never showed up there. An hour or so later an email showed up from SeatGeek and after more futzing around the tickets finally arrived via that site. This was all my own fault for not paying attention to who was selling me these tickets with a obscene service charge. Never again!
Comprei o ticket, o valor informado era de aproximadamente $37 e quando confirmei o valor foi alterado para $56. Isso me desapontou, se eu soubesse o valor final, não teria comprado.
Great! I didn't experience any issues. I plan to use this again.
Dishonest will never use again, will tell others to not use you
No haven't gotten used to it I'm an old school person 68 I get nervous having tickets on my phone I'm not a big phone person
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members