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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Awful. We have lost so much money bc you search engine was slow so we pushed multiple times and never got a refund bc there is no way to contact a human to discuss!
Very happy with ease of ticket purchase 😌 wish we would get actual tickets instead of email tickets
Don't like exact seats not clarified, should get tickets via email asap
I don't know yet as I won't receive my tickets until 3 days before the concert
Painless. It was an easy and direct purchase. Easy navigation
So far, so good. I have nothing else to say, but requiring 30 more characters we will see how much i like it when i get my tickets confirmed to me.
Professional.and efficiency best company ti let's sales, come back k.a soon
I would like for the tickets to be delivered faster. I have 2 days left
All shows we have seen at Rama have been fantastic when we have been there for any performance.
I understand that some sites only deliver purchased tickets just before the event. However I don't even have seat numbers. What the heck? And there are too many emails, apps, etc before receiving the tickets.
No problems ordering first time using them will use again in the future
It was fine on the buy side, but I am having difficulty trying to sell back the tickets, since we had to cancel the trip.
Unsure of how this transfer of tickets works and scared it won't happen. I will be disappointed and not attend another show
It's a little unsettling to not actually have my ticket and seat ahead of time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members