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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy really easy easy easy way way easy feeling good and you can do anything you want with your body you can just
Where can I find my tickets at I purchased 2 both in separate dates but I haven't been able to find the second one
Don't have a seat assignment and Tickets on Sale does not offer any refunds...
I did nothing but looked in my ticket master a count and bam! There they were
I bought tickets you keep asking if I got them or how did it go...I still don't have my tickets.
I just want to know what seats we have. Waiting to receive seat assignments
I have purchased my tickets but still have no seat assignments yet. What seats are we sitting in. Can't get no one to tell me until the day before the concert. Sure would like to know.
Purchasing tickets was very easy and quick. I was only a little confused at the end after I purchased the tickets and I still had a timer at the top saying I had so long to purchase my tickets so I called to confirm my purchase with little to no issue. Just awaiting my email with the tickets for my show in October!
It's a good site but kinda sketchy the process was kinda drawn out and idk how I feel about it.
Good. Bought tickets, no problem. Received confirmation. Thank you.
Easy to purchase I'm just waiting on my tickets to arrive. Otherwise great
Been fan for a long time! Looking forward to the show! Can't wait!
It was easy to find the event, see the seats and purchase the tickets.
Tickets arrived via email but tried downloading app and it assigned me a different number than what was provided in the email version so I couldn't via my tickets in the app.
Getting the tickets was easy and uncomplicated which is a very good thing to experience.
Buyer beware you may not get your overpriced ticket. If you are unfamiliar with this website go to the event location and buy direct and save yourself money.
Great please dont make me fill out reviews
Great please dont make me fill out reviews
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

