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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have received my confirmation email however I have yet to receive the actual tickets so I don't know how I am supposed to write a review.
The site was easy to use and quite convenient. My only negative is that the processing fee seems really excessive. And in all honesty the fees that you and other ticket sellers charge may lead to me reducing my event participation
I order tickets for a Braves game through another distributor. Their price was reasonable, but they wanted to rob me for a ticket to park. They were asking $436 for a ticket to park. So I started shopping and found Tickets On Sale. I purchased a ticket for parking and got confirmation. However, it says I won't receive the ticket until the day before the event. So the transaction is not complete and I will have to see how it goes.
Lots of confirmations even with an event that is months out. Excellent support.
Had no problem ordering the Hank Williams Jr. Tickets. Order and received confirmation email.
Easy and convenient. No hassles. All went smooth with the purchase
The only thing I didn't like were the very pricey handling charges, almost half of the cost of the tickets. That's a little ridiculous.
It was easy to find parking I wanted and to check out. Now I just wait for my ticket.
Thanks for the tickets, they were way too much after service fees but whatever.
Still can't see my virtual tickets not sure what's going on.
The service charge is way too high. It is not included until after you have purchased the ticket
All good went well so far. Awaiting tickets before any final review.
Was no problem ordering on line. Just waiting for tickets to be posted on to the app.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members