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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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A little confusing but otherwise I'm happy because I got my tickets
I had to book some tickets and it was very useful and nice on the website
Awesome 😄 thank you again for everything we had a awesome time
I will never use this site again because I lost $124.00 for something that I wanted to cancel and couldn't. I will not use this service again and will dissuade anyone else from using it.
PICKING A SEAT AND KNOWING WHERE THEY ARE WAS ROUGH! Highly recommend that there be an update so you can choose the seat you pay for!
It was okay but as an older person I have the habbit of wanting the visisual ticket in hand. Still getting used to this new phone technically.
Can find what seats I want, and get them quickly. I'll definitely be using them the next time I need tickets. Would be nice if prices came down though.
I got my tickets, our transaction is done. Please stop sending these.
The service and the show was first class. Looking forward to see abba
Very complicated process to confirm my tickets. Took me two hours to finalize the process
Learn from my mistake and just go through the venue's website. Could be the difference between a $54 ticket and a nearly $300 one after exorbitant fees.
I haven't received the tickets as of today, still waiting. No update from the site.
When I purchased ticket the email would not show my ticket, it said I had to download an app that would show it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members