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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It went smoothly with no problem encountered during the process.
I don't love having to use another app. It was not that easy to use and just took way too many extra steps just to download tickets.
I bought my tickets in Canada for a canadian concert totally unaware the prices were in US dollars. They were overpriced to begin with and the shock i got when I saw the forex conversion on my statement angered me.
I was not aware of the ticket fees because they were not included in the summary before purchase but after finalizing the purchase
Everything was easy and the transfer is now in my Ticketmaster account but you don't actually see the tickets until the day before. Fingers crossed it all goes as smoothly as the first part!
Actual ticket was 44.00, and after I made the purchase, another 30.00 was tacked on for transfer fees and taxes. A rip off, i called immediately to cancel, but because they rush all orders through, i was told i could not cancel it. So a 44.00 ticket cost me 74.00. Was not happy especially when I found out the the Vet Tix group that I got my Brewer game tickets from had in fact thought about the parking and sent a parking pass in with the tickets, my fault for not looking first, but the pass for them only cost 21.00 so there again an extra 23.00 was added onto the ticket aven before I had made a purchase. So everyone watch and be carefull for those extra hidden costs.
Site is easy to navigate, and the tickets were easy to find on the site.
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As of now it has been a good experience. Just a little unsure when I will get the actual tickets to load on phone or be able to print if possible?
Everything fine. Best service. I will take your service for next events
My purchase history does not show the tickets I bought. Some links are dead on the website. Emails do not give good instructions. QR code does not specify if I have two tickets.
My experience was fast and easy to purchase tickets on here.
No issues with the order. I was startled that I had to wait a few days to get them. Bit, it worked out ok.
This was my first time purchasing parking tickets/passes online. It was very user friendly.
It was easy to follow the instructions. Everything was laid out perfectly
Do not like the 30% fee on top of the already high ticket prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members