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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have been unable to download my tickets. Very frustrating.
Worried not to get tickets on time. The help in the chat was very nice.
I bought tickets on this site, not realizing this company is a middle man. They're simply reselling tickets someone else has. If you use this site, ensure you book well in advance. Since I bought tickets the night before the show I was seeing (dumb, I know), I wasn't sure they were going to be available on time. I purchased another parking reservation ticket elsewhere for a fraction of the cost by going through ParkWhiz ($50 from here vs. $15 on ParkWhiz).
I didn't realize I was purchasing my tix on this website, and it was $160 more than my friend's tickets to the same show through axs
Great love this place. It is a great place to see a concert
Horrible, ticketmaster never produced the tickets, I had to go to box office to get my tickets, unfortunately there is nobody else
Easiest place to park and the best location for concerts! Easy access and affordable!
I found it pretty confusing, I wasn't sure I would have a spot to park, as it turned out I did but the whole process could have been done better.
When we got to the parking garage prices were $10. I don't mind paying over for the convenience of knowing I've secured a spot, but this was disappointing. $30+ overcharge. I will not being doing business like this again.
The website was easy to follow and choose the option for the theatre seats. We anticipate a fine performance.
Had to use my phone and iPad, overall the directions were smooth.
I found what I wanted but can't get them yet because they're third party but no issues at all
I'm a little anxious about not getting my tickets as they cost me quite a bit of money.
Didn't do my homework. Could have parked closer for less money.
I felt it was easy to navigate the website, find my tickets and purchase them.
Problems with Browser issues whether on cell or laptop. Very frustrating.
Even went smoothly no issues to report I very much dislike doing reviews!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members