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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Semi OK- It's a bit hard for new users to use and understand I didn't even know I was going to be charged by the insurance before it was not to mention the email part it was a bit hard to maybe if you guys did a little bit more of us meaning I'm not sure I'm still new
Ordered tickets March 26th still haven't received tickets but I'm trusting the process overall easy to figure out, 5 stars if I actually get tickets.
Unfortunately this site showed up before the legitimate ticket sales site for the event I had searched, so I wound up paying almost double what tickets actually cost. Pretty scammy! Wouldn't recommend.
It was alright, got first row so knowing where the seats where was not an issue
Experience left me wondering if it really was a ticketing agency or if I had just been swindled
Easy purchase process - seemed straightforward! Hoping the transfer process is a seamless
User friendly, convenient, and easy. It was a painless experience.
It went well this is the second time using this app, and I was pleased with the results from purchase of tickets for the Broadway production of The Loin King
It was a simple process, they make it easy as possible I'm still waiting on a confirmation email although
Tickets were confirmed as received! Excited for the show and hoping the delivery goes smooth
Was all very smooth and easy … appreciate … looking forward to the event
Very smooth, easy process. Would recommend to others. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members