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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Not happy. Wish I could cancel. Not happy with this site. Entered order number and won't recognize my order
It was fine - I just hate the service fees - they are made up inflated numbers - it's ludicrous.
An excelence Service, because "tickets on sale", bring to us all the information that we need't to buy the tickets to the event.
Super easy to navigate and use to purchase tickets for the event
Great experience. App was easy to use. Seating chart was easy to understand. I will definitely use this again.
I love how easy it was to buy tickets. The website was easy to use
So far so good waiting for my barcode first time using this service
Very good! No complaints and parking was easy. We were lead to a great parking spot.
Easy to purchase, no difficulties, very easy process. Will purchase tickets again
Great Service and very fast delivery for the time to buy, thanks
I don't believe that tickets being sold in Canada for a Canadian Concert played by a Canadian Band should be priced in US$. If the listed price is in USD it should say so right on the ticket price page, not mention it as a by the way - this is USD after you have already agreed to buy the tickets.
Good, I did have one concern. I downloaded to parking pass, it basically is a screen shot of the original pass for the user. Different car etc. I hope the folks at the park will accept the QR code from that screen shot.
It was easy to access and understand. It was a little disappointing to not have the full total with added fees until after checking out.
Everything was smooth and easy. Appreciative of how easy it was to follow the steps
Next time, just pay when you get there. I paid $26 plus fees ($43) and then when I got there the parking was only $15 I was so pissed
Not interested in ever using again. Way overcharged even minutes after purchasing would not cancel don't use it be expecting to pay us funds
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members