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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had no problems! Everything went smooth and can't wait for the concert!
When I received the confirmation email and created a Ticketmaster account to view my tickets, the section doesn't match up. The confirmation I received from TicketsOnSale, say general admission seated.
I didn't have any trouble with my experience. The site was easy the service was fast. It was an overall excellent experience on my end.
I just bought tickets for the 1st time in forever. The concert is not until June. I won't have the tickets or instructions on how to do that until later. So I am nervous. But so far everything has been easy we will see how things progress.
The fees for tickets are outrageous. Buying on line worked well. I don't like the delay in receiving the tickets or the need to download an app to get the tickets.
I'm happy so far with how this worked out. Just waiting to get my tickets on my device.
I am hoping that I get my electronic tickets and then i will give a great review
My tickets to a concert were not delivered until 10 minutes before the concert. Even then, I was supposed to meet a stranger outside the AAC. Unacceptable!
I like it the way they doing it about ordering a new ticket, thank you
I don't have my tickets in hand yet, and I was supposed to get them today. The concert is in one day
I'm a little nervous leaving a review because I don't have my tickets in hand yet, but so far this seems like a seamless process
Easy-to-use and got the tickets I was looking for. Would use this service again.
Muy buena espero que no sean falsos y tenga mis boletos antes del concierto
I bought tickets for the rodeo easily. Can't wait to go to the show!
To buy tickets its an easy procedure, but you need a us phone number for your account, which is not always the case if you live abroad
At first I thought I was looking at Ticketmaster, then, after purchasing tickets, I followed the process. To my relief, the confirmation tickets showed up in my Ticketmaster account and I was able to download to my Android. I'm so happy with the outcome. Thank you Ticketsforsale.
No experience yet still waiting on my tickets, then I will be able to better explain any issues
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members