On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It worked as intended. I have to write more words so that I can stop.
We looked for the section we wanted and close seats... at a fair price.,..
I'm annoyed I have to write this review in order to confirm my ticket purchase.
It was easy to buy tickets. I got the tickets that I wanted! Yay!
Not professional though my interactions looking forward to the event
Tickets should be sent asap after buying them. Waiting till like 48 hours before the show is too close. If buy for someone for present it puts pressure on getting them
Stufflhdnfznfsjtskhxkgzkhxlgxlvxxlhlhlgkgdlgddtodlybxly
For the first time it was easy and pleasant
I sometimes it was confusing but I did everything ok
It's is a great service, quick very easy to order tickets. A+
Very easy way to buy tickets to an event. Only confusion I had was about parking reimbursement. Pretty sure I clicked box to get parking reimbursement and received no instructions. Maybe I just thought I clicked box, but really didn't. Other than that, everything was flawless.
The order for the offspring concert tickets was very easy to do. It also didn't take too much time to place the order which I really appreciate.
Received the tickets quickly and had no issues thank you for the quick service
The experience was good a little long to get the feedback from the system. L
Ordered my tickets and received a confirmation email shortly after purchase and received tickets a short time ater
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members