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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast easy and reasonable Thank you will be using you again! Was an easy process
It was a very easy transaction and experience. Nothing to add
Everything went smoothly and easy. We easy to use and able to get the tickets I needed.
Very smooth layout, easy to use and self explanatory. Excellent site.
I showed up at the address no attend only a scanning bar! Scanned the bar, put in my number said it was invalid and I eventually had to pay $20.00 to park! I lost $150.00!
The instructions aren't very clear for someone that has never purchased online before. I tried to reach out and couldn't reach anyone so that was a waste of time. I did get my tickets
What a great and easy experience. I am very excited to see Ringo in concert!
Good and effortlessly. My first time and it went very very smooth. So thank you
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Found the tickets i wanted fast and easy and the purchase was smooth and without issue
Everything easy and clear. Very easy to use and find your tickets
Easy to order. Received confirmation and ticket in good time.
Clear instructions given and the process so far has been straight forward. Still unsure about the App and ticket delivery but I hope its as easy as it says.
Transaction was quick and convenient. Easy way to purchase a treat for my grandsons.
The purchase went very quickly. Unfortunately, it was switched over to geek seat, which was unexpected.
It was hard to understand why I did not get my tickets! On my email! Lol ljk
Needed to buy tickets and it was quick and easy to find and located the section that I wanted to sit in. Paying was also very easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members