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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Crappy experience. Did not get the tickets crappy crappy crappy - and now I had to enter 50 characters
It was great! I was able to navigate the site easily. It is very user friendly
I haven't received my tickets yet and it's making me give fifty carectures so I have to keep typing. Event though I don't want to.
Simpe ordering process. Still waiting on tickets to be delivered wish I could've edited my ticket quantity
No customer service help even with extra insurance paid for each ticket. Scam deal
Bought tickets and received tickets, haven't attended event yet so we will see how that goes.
I was not given an option to print my tickets when I placed my order. My tickets have been transferred to Ticket Master and I can't find the e-ticket. I am in a panic. The service fees are outrageous. If I have an eticket, there shouldn't be a fee for delivery.
Didn't make me text code to my cell phone which doesn't always work when I'm in my house on my computer. Made life easier. Plus, I appreciate the discount. Having a delivery fee when it's electronic is a joke. Handling fee is also expensive.
Thought I was buying tickets through ticket master Canada and somehow got rerouted to this site and paid double what I should've paid. I finally got through and went in circles with the representative (which I will say - was very kind). The tickets were legit but overall was a very sneaky/scam like experience. Very costly mistake on my part and will be very cautious for future ticket purchases. In the email for this link it says "I cancelled my purchase" - during any point of this experience that was not an option. I'm sure for Americans it's a fine site but overall still sneaky. Many reviews I have read, almost all purchasers thought they were purchasing tickets through Ticketmaster.
Yay it was easy, in and out no problems, would do it again for sure
No problem at all so far! I haven't tried to use the tix yet! This is my first time to use this site! 😊
I had a concern about my seating. I reach out a Braves Representative. And Mr. Coller, Did an excellent job. Accompandating my concerns. Mr. Coller., is an asset to the Braves Organization. Thanks! For understanding.
I ordered a parking pass for a Marlins game and because my phone did not have a 17 IOS level, l was told there was no other way to release the ticket to me and I lost my ticket and my $40 + dollar cost.
The website did not say that IOS level was required before my purchase.
The whole buying tickets was quick and easy and then I received my tickets and saw that my venue had a price that was half of what I paid. Not happy at all.
Easy site to navigate through and made the tickets purchased experience very easy
Fast easy and reasonable Thank you will be using you again! Was an easy process
It was a very easy transaction and experience. Nothing to add
Everything went smoothly and easy. We easy to use and able to get the tickets I needed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members