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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very easy to find seats and order tickets. I received my confirmation very quickly.
A very simple process. I havent ordered tickets in many years... but this was simple.
Everything went as expected, except for the fact that there is zero indication of the fees involved when making the purchase. I was ordering two tickets for about $50 a piece and was very surprised when I clicked on the button to process my order and it showed the amount I spent was over $160. I went back through the process to make sure I didn't miss anything, and there is one paragraph in small font just before you process the order that tells you the total that you are actually paying. Again - there is absolutely no indication that you are going to be charged fees before this point and there is no receipt explaining what these charges are for. I will never use this site again if I can help it.
I did not like my experience with buying tickets. I despised all the extra junk with which I had no interest being foisted on my. I did not like the additional charges on top of my ticket price. I did not appreciate the stop placed on my purchase until I had purchased your insurance. These tickets are highly over priced and with the additional charges it cost me well over $400 for the "cheap seats". Very disappointed with the confusing site.
Purchased tickets with no issues. Was simple and easy. Worked well for me.
I ordered my tickets in the section I wanted and got confirmed
Cant sell if I'd like to until they are sent on september, or any time at all before then in case of emergency
I will know more if I actually get into the game. My experience has always been going on the blue wahoo website. I didn't realize I wasn't there until later. So if I get the tickets and the experience is as good as all the others, I will be fine.
Still waiting for the seller to send my tickets over. Maybe I'm being impatient but most other ticket seller ls I've ordered from would have sent them by now.
All good. It was easy to acquire the tickets I needed. The opinions were easy to review and choose from!
I always have a good experience every time I use ticket master!
Quick and easy step by step to order entertainment tickets. I recommend ordering from tickets on sale
I got the tickets barely 24 hrs before the concert. I marked the email with a star so I could show them at the theatre. But at the theatre, it took more than 15 minutes searching my phone before I could retrieve the tickets.
It was easy, I recommend to fix sending messages to cell phones outside of U S because I tried and it doesn't work
Easy to order. Received tickets quickly with great follow up! I'm so pleased!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

