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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order. Received tickets quickly with great follow up! I'm so pleased!
I don't remember it was good I got them so all good! Can't wait this Wed tampa!
It isn't clear in which currency the transaction is. It is indicated at the end only. All along i thought I was ordering in Canadian dollars, it's only when I checked my credit card statement that I realized the difference.
I thought I was ordering directly from the venue. I'm nervous about receiving my tickets
App was very easy to use and the follow up email was immediate.
I had a good experience today concerning my purchase. Crystal at customer service was very efficient.
Simple! First time using this app and I know I'll be back!,...
A little pricey plus fees not sure if I would purchase through this website again 🤷🏻
Smooth transaction it was good. No issues and prompt delivery.
Didn't like this experience at all! Feels like a scam. Wasn't able to speak to an actual person. It was through chat.
I did a search for a local venue and mistakenly clicked on the sponsored site and didn't realize it wasn't where I intended to be until I was checking out and realized the tickets were in US dollars. Figured it was a mistake and I could correct it later but of course no refunds or cancellations allowed. So frustrating. Happy to have tickets and a stupid mistake but will be more careful with sponsored google ads in the future.
Great platform to purchase tickets! Will purchase thru tickets on sale again
Also kind of $#*!ty. Y'all be taxing. And I know you don't work that hard.
Too many fees. Order was fast and easy to place. Looking forward to thr concert
Fast, efficient. The only problem is all the fees. I didn't notice that until I checked out. Was glad I had the money to buy the tickets when over $50 in fees was added to the tickets.
It was alright ordering my tickets. Not sure if I'll order again.
Just ready for the concert to start and get the ticket and enjoy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members