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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy transaction. But it's not affordable! Won't be going to any mlb games or a lot of my friends either. No good vendors at a milb stadium.
Not enough communication concerning when and where to get my tickets.
Fairly quick and easy process to select seats and purchase tickets
The seller has not sent an email yet saying the tickets have been transferred
No issues, the ticket purchase was easy and I just showed the purchase via my electronic wallet
Found great seats for a decent price and they made it very easy to check out
Tickets delivered quickly, fees were not too high, easy transfer process.
Fees total more than the price of one ticket. How is that the case when the entire experience is automated?
Too many adds at the end of purchase. I understand 1 or 2 but I had five pop ups.
So far so good. Hoping to get the tickets when promised. I worry about the transfer.
Fairly easy. Took my time to make sure all was correct. It's been a while since ordering tickets post Covid-19.
Great experience on your site. Easy to navigate and understand
I am new to this platform. Purchasing tickets was easy. Just always a little nervous about receiving tickets on time.
Found a show at the Kravis Center, West Palm Beach, Fl. My wife and I wanted to see so I Googled it. The first site that came up was the Ticketsonsale website. I very stupidly bought the tickets without checking that there was a direct way to buy the tickets through the venue. Long story short- I quickly realized (5 minutes later) that I had made a mistake and massively overpaid. I tried to cancel but the agent would not let me. In the end, the seats were in the last row (no exact seats show up when you book) and I paid $200 for two seats that should've $70. There should be a law against the administrative fees these ticket agents charge!
I had no problems ordering. Heard back right away with confirmation number.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members