Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had a great time at the baseball game. Opening night was a great time and we won the game making it much better.
Did not notice the actual cost versus what I thought I was paying until they were already purchased.
Got a really great seat on this site, as it was sold out on ticketmaster.
The process was smooth and simple from start to finish. Thank you.
I wish it showed exactly where the seats are.
Was not aware the price was in US currency. Could have paid half the price in Canadian.
Face value of the ticket was $25, ended up paying $125 per ticket. Levity Live website specifically states no third party tickets and that the name on the ticket must match the id. Fortunately, they didn't check id's. Tickets were transferred no problems.
Prices placed in US dollars on the concert taking place in Canada. Same time you can buy a tickets from Canadian web site. I overpaid 300$ dollars for my 6 tickets. And it's not refundable Shame
When do I get my seats assigned? I don't feel ready for a review until my seats are assigned and I am notified.
This is more than the venue and I dont know my seat #'s so I dont know if Ive been completely scammed since I won't get my tickets until the day before.
I thought that I was getting tickets through the palace theater for $80/ticket. Then $20 insurance on top of that? $223 total? What a rip off. Just never should have bought them through this website. I saw that They were originally $41/ticket, when I downloaded my eticket. That's my fault! Someone made a pretty penny. Never again! Always go through the vendor!
Easy transaction, but haven't received my tickets yet. Tickets are to be sent to my mobile device.
Son muy buenos ya casi llegan mis tikets los recomiendo good
Good. Looking forward to show with Michael. Loftus. Thanks
It's nothing like the other ticket sites I've used. Highly over priced. When will I receive my tickets? Their insurance coverage is shady too.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

