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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,085 reviews

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Washington
1 review
0 helpful votes
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Anniversary baseball game
April 16, 2025

Had a great time at the baseball game. Opening night was a great time and we won the game making it much better.

Date of experience: April 6, 2025
Missouri
1 review
0 helpful votes
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Over priced
April 16, 2025

Did not notice the actual cost versus what I thought I was paying until they were already purchased.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Breezybowl
April 16, 2025

Got a really great seat on this site, as it was sold out on ticketmaster.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Ron White
April 16, 2025

Everything was easy to use. I'm not very good with computers and such, I really appreciated the ease.

Date of experience: April 6, 2025
Wisconsin
1 review
0 helpful votes
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Very easy
April 16, 2025
Updated review

The process was smooth and simple from start to finish. Thank you.

Date of experience: March 29, 2025

I wish it showed exactly where the seats are
April 9, 2025
Previous review

I wish it showed exactly where the seats are.

Date of experience: March 30, 2025
Texas
2 reviews
0 helpful votes
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All good
April 16, 2025

On time and no interruptions on the process of purchasing my tickets for the show

Date of experience: April 6, 2025
Canada
1 review
0 helpful votes
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Over priced
April 16, 2025

Was not aware the price was in US currency. Could have paid half the price in Canadian.

Date of experience: April 6, 2025
Alabama
1 review
0 helpful votes
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Five times the price
April 16, 2025

Face value of the ticket was $25, ended up paying $125 per ticket. Levity Live website specifically states no third party tickets and that the name on the ticket must match the id. Fortunately, they didn't check id's. Tickets were transferred no problems.

Date of experience: April 6, 2025
Canada
1 review
0 helpful votes
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Scam
April 16, 2025

Prices placed in US dollars on the concert taking place in Canada. Same time you can buy a tickets from Canadian web site. I overpaid 300$ dollars for my 6 tickets. And it's not refundable Shame

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
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When do I get my seat assignment?
April 16, 2025

When do I get my seats assigned? I don't feel ready for a review until my seats are assigned and I am notified.

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
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This is more than the venue and I dont know my seat #'s so I dont know if Ive been completely scammed since I won't get my tickets until the day before.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Schamboozled
April 16, 2025

I thought that I was getting tickets through the palace theater for $80/ticket. Then $20 insurance on top of that? $223 total? What a rip off. Just never should have bought them through this website. I saw that They were originally $41/ticket, when I downloaded my eticket. That's my fault! Someone made a pretty penny. Never again! Always go through the vendor!

Date of experience: April 6, 2025
South Carolina
1 review
0 helpful votes
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Easy Transaction
April 16, 2025

Easy transaction, but haven't received my tickets yet. Tickets are to be sent to my mobile device.

Date of experience: April 6, 2025
Kentucky
1 review
0 helpful votes
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Genial
April 16, 2025

Obtuve mu ticket rápido, la verdad estan todo los pasos bien detallados, fue muy fácil

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Good
April 16, 2025

Good don't have anything negative to say about my experience

Date of experience: April 6, 2025
Canada
1 review
0 helpful votes
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Would recommend
April 16, 2025

10/10 would recommend. Good. Awesome. Easy. Thank you!

Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
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Bueno
April 16, 2025

Son muy buenos ya casi llegan mis tikets los recomiendo good

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Michael Loftus tickets
April 16, 2025

Good. Looking forward to show with Michael. Loftus. Thanks

Date of experience: April 5, 2025
Arizona
1 review
0 helpful votes
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Perfect and easy
April 16, 2025

This was a very easy and quick process
Everything was super easy.

Date of experience: April 5, 2025
Iowa
1 review
0 helpful votes
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I'm not impressed.
April 16, 2025

It's nothing like the other ticket sites I've used. Highly over priced. When will I receive my tickets? Their insurance coverage is shady too.

Date of experience: April 5, 2025