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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No issues getting tickets. The only criticism I can offer is there were multiple lawn area selections which was confusing as I figured it was all one section of the theater.
Why do I pay for tickets on 4/4/25 and don't have access until maybe 9/3/25 at the earliest for a 9/5/25 show. UNACCEPTABLE, you have payment I should get my tickets immediately. I will never use this service again.!
All good. Looking forward to seeing the performance. Glad there were still tickets available.
The link that you emailed us didn't work. And we are not happy about it.
The total given at check out was much different that what was charged.
Easy transaction. But it's not affordable! Won't be going to any mlb games or a lot of my friends either. No good vendors at a milb stadium.
Not enough communication concerning when and where to get my tickets.
Fairly quick and easy process to select seats and purchase tickets
The seller has not sent an email yet saying the tickets have been transferred
No issues, the ticket purchase was easy and I just showed the purchase via my electronic wallet
Found great seats for a decent price and they made it very easy to check out
Tickets delivered quickly, fees were not too high, easy transfer process.
Fees total more than the price of one ticket. How is that the case when the entire experience is automated?
Too many adds at the end of purchase. I understand 1 or 2 but I had five pop ups.
So far so good. Hoping to get the tickets when promised. I worry about the transfer.
Fairly easy. Took my time to make sure all was correct. It's been a while since ordering tickets post Covid-19.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members