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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience. Very easy to purchase my tickets and to download them to my phone.
Easy to use and convenient. Bought parking passes 1/2 hour before game and received 15 minutes later right when we got to the venue!
Best experience ever. I'm very happy with my purchase and I will be doing business again with you all.
Rascal Flatts tickets you get the confirmation email but not the tickets
Purchasing was easy but the tickets have not arrived 6 days before the event
I thought I was buying directly from the venue. I did not realize I was buying from a third person. I received a confirmation email but have not received my tickets so I called customer service to ensure I wasn't being scammed.
I have received 2 emails about confirmation. No tickets yet delivered.
Too many follow up emails which lead to the survey. Not needed.
You give no information on the next steps to follow, there is no phone number to call and we are still unsure if we will get our tickets.
Very quick and easy purchase and the tickets were transferred to my Ticketmaster account immediately.
A quick email regarding tickets. Easy process.
Been wanting to go to this concert with a friend for a long time. Happy tickets were available at a reasonable price.
Was quick and easy a little expensive but good other sites are very hard to get into.
Purchasing tickets on this website is very easy and very fast.
I used this site to secure parking at a sold out venue, saved so much time and money!
So far so good. Easy transaction. Will definitely purchase tickets this way again
It was good! I have no more words to describe my experience. I guess if it was bad I would have more to say but so far, this has been my only experience so it's been good
Good experience so far. Hopefully I receive my tickets soon.
I ordered a parking pass for $61 then was billed $95 and some cents.
Not sure where the $34 came from... A $7.50 service fee was shown but that still leaves $25+ dollars unaccounted for. As you can imagine, I will be hesitant to use or recommend this service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members