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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Efficient and great service! The tickets were delivered as described
Very easy and convenient way to purchase tickets. But when doing it through PayPal, where I wanted to pay so much a month, it automatically took it out of my bank account.
It was onfusiong as to when tickets would be available. I don't understand why this field need at least 50 charcters to complete.
Overall confused lol not confident I have actual tickets. Too many emails that didn't really confirm or send an actual copy of the ticket.
Prices were way too high. Next time I will purchase my ticket elsewhere.
Felt rushed and did not see the total fee in the terms. Flat 233.00 Was not allowed to cancel the order even though I called within minutes of purcahsing
Another vendor was 100. Oo less with a 30 dllr parking pass included in the total price.
Another vendor Allianz took another 20.00 fee same day
My experience was okay. I'm not sure if I would use it again. I prefer going directly to Ticketmaster or the Box office.
Simple to navigate, fast and easy. I don't like being forced to write a review
C'était ma première expérience au Centre Canadian Tire. Je ne connaissais pas le plan du centre donc mon choix des places a été fait au hasard. Je n'ai pas aimé la rangée L du coin 315.
Pour le reste le processus était ok.
Everything has been really easy so far, but don't like having to fill this out!
I wish I would've shopped around. I bought four tickets for a comedy show without shopping around for price. After purchasing the tickets, I noticed that tickets for the same seating were literally up to half the price on other sites. Other than cost, everything was smooth and convenient.
Easy and fast service will buy again on the future...
Great assistance and hoping i won't have any issues. Thanks!
Have the confirmation email. Unclear how and when I'll get the tickets though.
The process to purchase tickets for the Fireflies game was seamless online. Tickets were promptly delivered via email and immediately available to download on my mobile phone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members