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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,393 reviews

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Indiana
1 review
0 helpful votes
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😊
October 1, 2025

🀠😎🀠😎🀠😎🀠😎🀠😎🀠😎🀠😎🀠😎🀠😎🀠😎🀠

Date of experience: September 21, 2025
Georgia
1 review
0 helpful votes
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Easy experience - bit pricey…
October 1, 2025

Cost for parking is more than the tickets…. But getting the Res was easy enough.

Date of experience: September 24, 2025
Georgia
1 review
0 helpful votes
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Needed parking tickets quickly
October 1, 2025
Updated review

We needed parking tickets quickly and close. They were able to meet our needs.

Date of experience: September 21, 2025

That's for a great experience
September 21, 2025
Previous review

That's for a great experience

Date of experience: September 11, 2025
Florida
1 review
0 helpful votes
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Follow up email
October 1, 2025

Initially, I did not receive the email but the agent was very nice at this time. I see the confirmation email

Date of experience: September 21, 2025
Texas
1 review
0 helpful votes
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Not easy don't want to do it again.
October 1, 2025

Doing this online instead of talking to an actual human being!
Hire people!

Date of experience: September 21, 2025
Texas
1 review
0 helpful votes
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Thank you
October 1, 2025

Venue was nice and clean. I was able to see very well in experience the flow of spirit. I'm really grateful. Thank you.

Date of experience: September 27, 2025
New York
1 review
0 helpful votes
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Easy
October 1, 2025

It was very easy to purchase tickets & receive them

Date of experience: September 24, 2025
New Mexico
1 review
0 helpful votes
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Hesitate at first
October 1, 2025

When I first purchased my tickets I thought it was Ticketmaster. But it was a different site, I was unsure if I made the right choice by purchasing my tickets on this site because I didn't get my tickets immediately, it did say it would take a couple of days to receive tickets and they were right! I received my tickets and I can see them on my ticket master app as well!

Date of experience: September 20, 2025
California
1 review
0 helpful votes
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Rip off!
September 30, 2025

I was deceived and thought I was on the official Dodger website. But I was on YOUR website and paid $75 for a parking pass. On the Dodger website, the same general admission parking for $35! Total scam and deception. You are a rip off!

Date of experience: September 23, 2025
China
1 review
0 helpful votes
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Quick and easy
September 30, 2025

Quick and easy Process. Immediately received tickets.

Date of experience: September 21, 2025
Michigan
1 review
0 helpful votes
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Easy
September 30, 2025

Just as easy just as easy. Very simple to navigate

Date of experience: February 14, 2025
South Carolina
1 review
0 helpful votes
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Maddox Baxton
September 30, 2025

Lovely experience! Can't wait for my daughters dreams to come true!

Date of experience: September 20, 2025
Tennessee
1 review
0 helpful votes
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Did not park in location and no refund
September 30, 2025

I paid for parking and after it was too far for my disabled husband whose recovering from a hemorrhagic stroke, I immediately requested a refund and was unsuccessful in doing so. I emailed and I spoke with a representative and was told it will be under investigation. You can clearly see the barcode I received was not scanned for parking and I did not put my license plate number as requested. Can you please assist me with this matter? I spent $74 on nothing.

Date of experience: September 14, 2025
Texas
1 review
0 helpful votes
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Not Happy
September 30, 2025

We purchased a parking pass, for a baseball game. Arrived at the parking lot and it was chained off and no attendant no access. So we had to purchase another parking pass.

Date of experience: September 20, 2025
Texas
1 review
0 helpful votes
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Easy to use.
September 30, 2025

I haven't gad any issues in the past. Easy to use.

Date of experience: September 20, 2025
Ohio
1 review
0 helpful votes
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Parking lot attendant
September 30, 2025

The parking lot attendant was an older gentleman that was very unprofessional. Holding a corporate tailgate was to be a great experience for all.
His rude comments to all that this is a parking lot not a tailgate venue. The parking pass never mentioned no tailgating Will not purchase a pass again and will let others know as well. Ruined our pregame experience!

Date of experience: September 20, 2025
California
1 review
0 helpful votes
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.
September 30, 2025

………………………………………………..

Date of experience: September 19, 2025
Arizona
1 review
0 helpful votes
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Great!
September 30, 2025

Reserved parking without any issues and received confirmation quickly.

Date of experience: September 19, 2025
Maine
1 review
0 helpful votes
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Fast and easy
September 30, 2025

I was able to purchase my ticket without any issues!

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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Never got my tickets
September 30, 2025

Terrible. No access to my purchase but charged my credit card. They got my money

Date of experience: September 16, 2025