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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We purchased parking tickets for a concert in advance to avoid not having a space on the evening of the show, and it worked out well
I was completely dissatisfied. I tried to cancel my tickets within 15 minutes of purchase because I thought I was on New England dragway webpage. When I received my bill from you people, I realized that I had gotten screwed. I have already posted on Facebook about your company and I told I believe it is a scam so watch out.
J ai prix deux billets. Le prix total avec taxes etc a monté la note très haute mais ce matin sur le site de ma banque il est marqué que ce sont des devises étrangères. Du coup mes deux places a 80 $ me reviennent a plus de 500$..
Everything was absolutely positively the best ticket service I've ever experienced but because of this hassle forcing people to leave a review while I'm trying figure out if I'll get my tickets, is upsetting! And if I don't write a full book reviewing this process, it won't let me submit. Now I'm disappointed! I had rated you 5 stars but after this ridiculous forcing to give a review I've lowered to 3! Will I get my tickets now?
It was fine…………………………………………………………………………….,,,,,,,,,,,
Not sure how it went until I have the tickets. So far I've spent alot of money and haven't received anything in return. If the tickets come in on time everything is good, if they don't everything is bad.
Shouldn't be required to complete a survey to stop receiving emails that are framed as though there is another step to ensure ticket purchase is complete.
Why are you charging hidden fees? Stop. Please stop. Everything is already expensive.
You guys overcharged me for tickets and fees and when I arrived at the venue they refused the tickets. Total scam. I'm still
Waiting for you to reimburse me
A little confusing on the confirmation process, it seemed to ask my too many times.
It was a good experience. No problems for now. Thank you so much
Everything was done easily. I have not used this platform in the past. I did receive notification today that I was not excited about. They moved the game from 1:00 to 6:30 PM on that day. So we had to now cancel other evening plans we had made.
They do not disclose fees, only give a total in a much smaller font. I bought tickets before I realized how much I was paying in fees - absolutely ridiculous. I called to cancel my transaction and they would not do it. VERY DECEPTIVE AND BORDERING ON ILLEGAL
This was an interesting way of receiving tickets. I don't feel the need to type all of this out. I just want to get my tickets. Why do you have to make this so difficult?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members