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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Email the tickets immediately after the purchase ……….,,.,.,,,,,,,…..
Nice and convenient! Not much difference i the price. Thanks!
Fairly easy to navigate and quick, just waiting on my ticket for the upcoming show
Very easy to use this service. Did receive a confirmation email. Tickets to be received closer to show time (end of July).
Got the tickets fast was great service thanks I will be ordering more concert tickets
Seemed easy enough. I don't like that it's forcing me to do this review though in order to confirm that I received the confirmation email.
It was quick and easy. I received my confirmation right away. Can't wait for the concert
Tix price expensive Although ticket purchases was easy
Just price are more expensive than ticketmaster
This was so easy, a caveman can do it! Old GEICO commercial. I miss those commercials.
Was very easy to navigate. Can't wait to see cars go real fast
Quick and easy. I just wish parking could have been included
Purchased tickets all was clear but had to sign up for an app to get the tickets which was a bit annoying
So far so good. I'm nervous about buying tickets like this. To be fair I'm old and I prefer face to face. So far it's been good but I'll feel better when I actually have a seat at the concert.
Amazed at how high a price was for those tickets! They are General Admission but gave an aisle number so then could not find the map for the seating chart.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

