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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,236 reviews

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Connecticut
1 review
0 helpful votes
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Email the tickets immediately after the purchase ……….,,.,.,,,,,,,…..

Date of experience: April 19, 2025
Florida
1 review
0 helpful votes
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Review
April 30, 2025

Easy but confusing with multiple emails and no definitive date tickets will be emailed

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Great ticket buying option
April 30, 2025

Nice and convenient! Not much difference i the price. Thanks!

Date of experience: April 19, 2025
Ohio
1 review
0 helpful votes
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Easy to navigate
April 30, 2025

Fairly easy to navigate and quick, just waiting on my ticket for the upcoming show

Date of experience: April 10, 2025
Pennsylvania
1 review
0 helpful votes
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Easy to use
April 30, 2025

Very easy to use this service. Did receive a confirmation email. Tickets to be received closer to show time (end of July).

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Easy
April 30, 2025

Was super easy to book and got a quick email confirmation. Looking forward to the baseball game! Sic'm Bears!

Date of experience: April 19, 2025
Canada
1 review
0 helpful votes
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Great work
April 30, 2025

Got the tickets fast was great service thanks I will be ordering more concert tickets

Date of experience: April 19, 2025
Tennessee
1 review
0 helpful votes
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Good
April 30, 2025

Good and efficient. Was able to use everything in a timely manner

Date of experience: April 19, 2025
Pennsylvania
1 review
0 helpful votes
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Got the job done
April 30, 2025

Seemed easy enough. I don't like that it's forcing me to do this review though in order to confirm that I received the confirmation email.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Easy to use
April 30, 2025

It was quick and easy. I received my confirmation right away. Can't wait for the concert

Date of experience: April 19, 2025
Alabama
1 review
0 helpful votes
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Okay
April 29, 2025

Helpful, friendly, efficient, empathetic, solutions-focused.

Date of experience: April 19, 2025
New Jersey
1 review
0 helpful votes
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Tix price expensive Although ticket purchases was easy
Just price are more expensive than ticketmaster

Date of experience: April 19, 2025
Washington
1 review
0 helpful votes
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Easy peazy!
April 29, 2025

This was so easy, a caveman can do it! Old GEICO commercial. I miss those commercials.

Date of experience: April 22, 2025
North Carolina
1 review
0 helpful votes
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Cars go fast
April 29, 2025

Was very easy to navigate. Can't wait to see cars go real fast

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
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Ns
April 29, 2025

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Date of experience: April 19, 2025
Michigan
1 review
0 helpful votes
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Mr Herbert Morris
April 29, 2025

Quick and easy. I just wish parking could have been included

Date of experience: April 22, 2025
New Jersey
1 review
0 helpful votes
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A lot of steps
April 29, 2025

Purchased tickets all was clear but had to sign up for an app to get the tickets which was a bit annoying

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
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First time buyer
April 29, 2025

So far so good. I'm nervous about buying tickets like this. To be fair I'm old and I prefer face to face. So far it's been good but I'll feel better when I actually have a seat at the concert.

Date of experience: April 19, 2025
Brazil
1 review
0 helpful votes
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Thank you
April 29, 2025

Thank you………………………….::::::::::.:.,,,,,:,;,;;;,,,,,,;

Date of experience: April 25, 2025
Idaho
1 review
0 helpful votes
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One time
April 29, 2025

Amazed at how high a price was for those tickets! They are General Admission but gave an aisle number so then could not find the map for the seating chart.

Date of experience: April 19, 2025